README for Symantec Visual Page 1.0 ================================================================ Copyright (c) 1997 by Symantec Corporation. All Rights Reserved. Table of Contents: I. Welcome II. System Requirements III. Installation Notes IV. User Tips V. Known Problems VI. Contacting Symantec * * * * * * I. Welcome! ================================================================= Welcome to Symantec's Visual Page for Windows 95 and Windows NT. Please take a few minutes to read this file, which contains the latest information regarding this release. * * * * * * II. System Requirements ================================================================= IBM PC or 100% compatible Windows 95 or Windows NT 4.0 486-66Mhz or above VGA (256 colors are required for previewing Java Applets) 8 MB of RAM for Windows 95 12 MB of RAM for Windows NT * * * * * * III. Installation Notes ================================================================= Installing from Symantec's Web Site ----------------------------------- If installing from our Web site, please copy the downloaded files into an empty directory. To expand the installation files, run the executable from File > Run or at a DOS prompt. Once expanded, run SETUP.EXE to install Visual Page. If you choose not to download the full version of Visual Page you may at any time, opt, to download individual supporting files, such as the Tour (Getting Started) or Help. Place these supporting files; e.g. tour.bin, into the directory containing the installer and then run Setup.exe. Note: When downloading individual components (*.bin) Netscape Communicator may incorrectly append an extension to the file name. Once the file has been downloaded to your computer please rename the file to contain the appropriate extension; e.g. help.bin, tour.bin, or template.bin. In the web release we have included the User's Guide and Getting Started manuals in PDF format which is optimized for printing, because of this some images may appear blurry when viewed through Acrobat Reader. As with any new software, please install Visual Page into a clean directory. Installing Starbase's Versions Software --------------------------------------- An evaluation copy of Starbase's Versions source control software has been included on the Visual Page CD and is also available as a separate download from our Web site. During the installation process you will be prompted for a serial # and key. Click the Next button to continue. You will be asked if you want to install an evaluation copy. Select Yes. Please contact Starbase directly if you have product related questions or if you like to purchase the full version. * * * * * * IV. User Tips ================================================================= Q: How do I run QuickTime Movies? A: In order to run QuickTime Movies in Symantec Visual Page, you will need to obtain the QuickTime software from Apple Computer, Inc. At the time this file was written, the QuickTime files were available at http://quicktime.apple.com/sw/qtwin32.html. QuickTime is a trademark of Apple Computer, Inc. Q: I have 256 color video capabilities but my applets do not appear in preview mode. A: It is not uncommon for vendors of Java applications to install any supporting virtual machine (VM) or Just-In-Time (JIT) compiler files into the system directory. Check your Windows and system directories (system32 for NT) for JAVAI.DLL and AWT.DLL. Rename the file(s) to *.SAV and relaunch Visual Page. Q: How can I determine why my applet won't run in preview mode? A: Place the HTML file in preview mode. Select Show Java Console from the View menu. All Java errors are displayed within this window. In many cases, it is likely that Visual Page is unable to find one or more supporting class files for the applet. This may occur if your applet contains a custom component. Create an environment variable for the Classpath variable. Point the Classpath variable to the zip file that contains the class file. In Windows 95 place a statement similar to the one below in the AUTOEXEC.BAT: Set Classpath=C:\directoryname\classfile.zip. In Windows NT Choose Start > Control Panel > System. Select the Environment Tab in the System Properties dialog box. Enter the word Classpath in the Variable field. Enter the path to the zip file containing the classes in the Value field. * * * * * * V. Known Problems and Workarounds ================================================================ o List boxes and drop down lists do not function in Preview mode. o Cancelling a remote file download leaves a zero byte file. o When converting 24 bit (true color or 16 million color) BMP files to GIF files, the palette may not be saved with the image. As a result the image may appear as a black square. We recommend you manually convert the image with an external program and then add the GIF to your HTML file. o Columns that span across multiple pages may not appear when printing from the Visual Editor. o The Printer Setup dialog fails to appear when invoked a second time on an invalid or unavailable printer. To reinstate the dialog you must select a valid printer in the Control Panel before selecting Printer Setup in Visual Page. o The entities.htm file is located in the same directory as VPAGE.EXE. * * * * * * VI. Contacting Symantec ================================================================ During the first 90 days of your purchase, you may call Technical support free of charge at (541) 465-8470. o Free and unlimited electronic support is available on Symantec's news server at: service.symantec.com. o Please refer to the newsgroups under: symantec.support.devtools.pc.visualpage Note: your company's firewall may prevent you from accessing this service. o Support is also available on the Usenet newsgroup: comp.lang.java o Send bug reports to: Support_javawin@symantec.com o Should you have any support questions regarding Netscape or Starbase please refer to the Readme files for these products for contact information. o If your User ID and Password become inoperative, please send e-mail notification to Customer Service at: custserv@symantec.com Include your name, address, daytime phone number, User ID and password. Please type "Visual Page" in the subject field. o If you have lost your User ID and Password, please send notification to Customer Service at custserv@symantec.com. In the event that your information does not appear in our registration database, we will provide additional ways of verifying ownership. * * * * * * Thank you for using Visual Page! We are confident it will assist you with your Web page development efforts. Sincerely, The Symantec Internet Tools Team